At SimCloud, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Information We Collect
Personal Information
- Name, email address, and contact information
- Business information and registration details
- Payment and billing information
- SIM card phone numbers and network information
Usage Information
- Transaction history and activity logs
- Device information and IP addresses
- Usage patterns and preferences
- System logs and error reports
How We Use Your Information
- To provide, maintain, and improve our services
- To process transactions and manage your account
- To send you important updates and notifications
- To detect, prevent, and address technical issues
- To comply with legal obligations and enforce our terms
- To analyze usage patterns and improve user experience
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and assessments
- Limited access to personal information on a need-to-know basis
- Secure payment processing through trusted providers
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who help operate our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your personal information
- Opt out of marketing communications
- Export your data in a machine-readable format
To exercise these rights, contact privacy@simcloud.com.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and support marketing. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated date. We encourage you to review this policy periodically.
Contact us
Questions about this Privacy Policy? Reach out anytime.
- Email · privacy@simcloud.com
- Address · Lagos, Nigeria